Company Performance Metrics
- Julie Basu: Founder, CEO & Head of R&DPast Role: Oracle, Director, Software Development & Architecture
- Terry Gallagher: Head of Customer SolutionsPast Role: smartQED, Co-founder, Chief of Customer Solutions
In today's world, teams are virtual, environments are complex with many moving parts, and business-critical problems are often difficult to analyze and resolve. SLA agreements as well as business reputation and reliability can be at stake, causing high pressure.
smartQED provides a visual workspace with integrated machine learning for
faster collaborative problem resolution. It empowers teams to solve problems efficiently through clear status tracking, effective multi-team collaboration, automated reporting, and solution recommendations. Resolve incidents faster by up to 50%, and boost your team’s productivity by 30% or more!
Benefits
Visualize the problem - Do in-depth analysis and see the status at a glance Collaborate efficiently - Be on the same page, and easily track progress Send reports easily - Email auto-generated reports to executives & stakeholders Get recommendations - See cause & solution suggestions from historical data.
Complex operational problems, cross-functional issues in the cloud, IT outages and security incidents are all areas where smartQED helps to accelerate resolution. Please visit https://smartqed.ai to learn more.
