82
44
Growth Score
-5 pts
Heat Score
-6 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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330480
virtualQ eliminates waiting times in call centers and removes the conflict between excellent service and low costs.
- Niels Liebisch: CTO and CPOPast Role: The LEGO Group, Manager Software Quality Assurance
- Ulf Kühnapfel: Co-Founder / Chief Revenue OfficerPast Role: virtualQ, Co-Founder & CSO
About the Company
virtualQ's innovative Call-In and Call-Back solution for Contact- and Call-Centers eliminates waiting times and removes the conflict between excellent service and low costs. In a peak situation, virtualQ waits in lieu of the caller, in the case the current wait time is above a certain threshold. The caller is notified when it’s their turn and
is then connected to the next available agent. The virtualQ Service is available via Call, Web and Mobile Apps.
