Company Performance Metrics
- Vasudeva Akula: Cofounder & Chief Data Scientist
- Suresh Akula: Cofounder & CTO
VOZIQ provides an end-to-end customer retention solution to help recurring revenue businesses accurately predict and mitigate customer churn risk very early in the lifecycle. The solution is powered by a cloud-based enterprise AI platform and 10+ machine learning models specifically built to improve customer value KPIs across the customer
lifecycle.
This always-on, predictive scoring for every customer arms these businesses with granular visibility into a wide array of attributes that impact customer health, customer engagement, and retention campaigns success. With the intelligence, businesses can easily identify micro-segments of customers based on risk levels, root causes, prior engagements, quick opportunities etc., and run targeted campaigns.
VOZIQ operationalizes the intelligence via APIs and expert interventions to create risk-aware systems and risk-aware teams. The impact comes from large-scale proactive and more profitable actions through key customer engagement channels such as care and marketing.
VOZIQ is based in Reston, VA, and has a Data Science and Engineering Center in Hyderabad, India.
