Total Funding
91
86
Total FundingSeries A raised
Growth Score
-6 pts
Heat Score
22 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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502
Gradient Labs is the conversational AI platform transforming customer operations in financial services
- Zan Faruqui: Head of GTMPast Role: Coherence, Co-Founder and President
- Neal Lathia: Co-Founder & CTOPast Role: Skyscanner, Senior Data Scientist
About the Company
Gradient Labs is a London-based AI startup founded in 2023 by Dimitri Masin, Danai Antoniou, and Neal Lathia. The company specializes in conversational AI agents designed to automate manual, repetitive tasks in customer support operations. Their flagship product is Otto, an AI agent that can resolve customer queries, including those requiring
actions and access to account data, enabling companies to scale customer experience operations with minimal human intervention.
