Company Performance Metrics
- Rajat Shahi: Founders Office - Special ProjectsPast Role: Vahan.ai, Community Manager - 10x Developers (Founder/CEO's Office)
- Vikas Garg: Chief Product OfficerPast Role: Kapture CX, Co-Founder and CTO
Kapture CX develops customer experience and customer support software that helps organizations manage interactions across voice, email, chat, social media, and other digital channels. Its platform combines ticketing, workflow automation, AI-powered agents, analytics, quality monitoring, and knowledge management to support customer service, internal
operations, and contact center functions. The company also provides tools for employee service management and workflow orchestration, enabling businesses to automate repetitive tasks while maintaining human oversight when needed. Kapture CX integrates with a wide range of enterprise applications and supports industries including financial services, retail, travel, energy, and consumer goods. Its solutions are designed to help organizations manage customer requests, service operations, and business workflows through a unified platform.